Information We Collect

torivestina collects various types of information to provide and improve our budget strategy services. We gather personal information when you register for an account, participate in our learning programs, or contact our team. This includes your name, email address, phone number, and financial goals.

We also collect technical information automatically when you visit our website, including your IP address, browser type, device information, and how you interact with our platform. This data helps us understand user behavior and improve our services.

• Personal identification information (name, email, phone number)
• Financial goal preferences and budget categories
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent, interaction patterns)
• Communication records (emails, support tickets, feedback)

How We Use Your Information

Your personal information enables us to deliver personalized budget strategy education and support. We use this data to customize your learning experience, send relevant course updates, and provide customer support when needed.

We never sell your personal information to third parties. Our use of your data is strictly limited to providing educational services and improving your experience with torivestina's budget strategy platform.

Data Sharing and Third Parties

torivestina works with carefully selected service providers to deliver our educational platform. These partners include hosting services, email delivery systems, and analytics tools. All third parties are bound by strict confidentiality agreements and can only process your data as instructed by us.

We may share your information in specific circumstances: when required by Australian law, to protect our legal rights, during business transfers, or with your explicit consent. We maintain strict controls over any data sharing and notify users when possible.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. You can request access to the data we hold about you, ask for corrections to inaccurate information, or request deletion of your personal data in certain circumstances.

• Access your personal information and understand how we use it
• Request corrections to inaccurate or incomplete data
• Ask for deletion of your personal information (subject to legal requirements)
• Restrict processing of your data in specific situations
• Withdraw consent for marketing communications at any time
• Lodge complaints with the Australian Privacy Commissioner

To exercise these rights, contact our privacy team using the details provided below. We respond to most requests within 30 days and may need to verify your identity before processing requests.

Data Security and Storage

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption, secure servers, and regular security audits to maintain data integrity.

Your data is stored on secure servers located in Australia, ensuring compliance with local data residency requirements. We maintain backup systems and disaster recovery procedures to protect against data loss while preserving your privacy rights.

Access to personal information is restricted to authorized torivestina staff who need this data to perform their duties. All team members receive privacy training and are bound by confidentiality obligations.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is kept while your account remains active and for seven years after closure to meet Australian financial record-keeping requirements.

Marketing data is retained until you withdraw consent or request deletion. Technical logs and analytics data are typically kept for two years to help us improve our services and detect security issues.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. Essential cookies enable basic website functions, while analytics cookies help us improve our services.

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect website functionality. We don't use cookies for advertising purposes or share cookie data with advertising networks.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email or through prominent notices on our website.

Continued use of our services after policy changes indicates your acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how we protect your privacy.